Privacy Policy

Information We Collect

Information You Provide

We may collect information you voluntarily provide, including:

• Name
• Email address
• Phone number
• Business or company information
• Website URL
• Information submitted through contact, consultation, or website audit forms
• Messages, project details, or other information you choose to provide
• Files or materials you voluntarily submit to us

Please do not submit sensitive personal information through our website unless specifically requested.

Information Collected Automatically

When you use our website, certain information may be collected automatically, including:

• IP address
• Browser and device information
• Operating system
• Pages viewed
• Referring pages or websites
• Dates and times of visits
• General geographic information derived from your IP address
• Website interaction and performance information
• Cookie and similar technology data

This information helps us understand how visitors use the website, maintain security, diagnose technical issues, and improve website performance and user experience.

How We Use Information

We may use information we collect to:

• Respond to inquiries and consultation requests
• Provide website audits or requested information
• Communicate about potential or existing services
• Evaluate and improve our website, services, and customer experience
• Understand website usage and conversion behavior
• Maintain website security and prevent abuse
• Operate and administer our business
• Comply with legal or regulatory requirements
• Send marketing communications when permitted by law and consistent with your preferences

Website Audits

If you request a website audit or similar evaluation, we may review information you provide along with publicly available information about your business, website, search presence, or other digital properties.

Information gathered during an audit may be used to prepare recommendations, communicate with you about the audit, and evaluate whether CTG services may be relevant to your business.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to support website functionality, understand website usage, measure performance, maintain security, and improve the visitor experience.

These technologies may collect information about your browser, device, pages viewed, interactions, and referral source.

Where required by applicable law, we will obtain consent before using non-essential cookies or similar technologies.

You may also be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

Analytics

We may use analytics and performance tools to understand how visitors interact with our website.

These tools may collect information such as pages viewed, navigation behavior, device information, approximate geographic location, referral source, and website interactions.

We use this information to improve usability, website performance, content, and conversion paths.

Advertising and Retargeting

CTG does not currently use advertising or retargeting pixels on this website.

We do not currently use website visitor information to create advertising audiences or retarget visitors across third-party advertising platforms.

If we introduce advertising, retargeting, or similar technologies in the future, we will update this Privacy Policy and provide any notices, consent mechanisms, or opt-out choices required by applicable law.

How We Share Information

We do not disclose personal information except as reasonably necessary to operate our business or as described in this Privacy Policy.

We may share information with service providers that help us operate our website and business, including providers involved in:

• Website hosting
• Website analytics
• Email delivery
• Form processing
• Data storage
• Security and fraud prevention
• Business operations and technology services

These providers may access information only as necessary to perform services on our behalf and subject to their own contractual and legal obligations.

We may also disclose information when reasonably necessary to:

• Comply with applicable law or legal process
• Respond to lawful government requests
• Protect our rights, property, users, or business
• Investigate fraud, abuse, or security incidents
• Complete a merger, acquisition, restructuring, financing, or sale of business assets

Sale of Personal Information

CTG does not sell personal information for monetary compensation.

If our business practices or use of advertising, analytics, or marketing technologies change in a way that creates additional privacy rights under applicable law, we will update this Privacy Policy and provide any legally required choices or opt-out mechanisms.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, providing services, maintaining business records, resolving disputes, meeting legal obligations, and protecting our business.

Retention periods may vary depending on the type of information and how it is used.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

Your Privacy Rights

Depending on where you live and which privacy laws apply, you may have rights regarding your personal information, which may include the right to:

• Request access to personal information we maintain about you
• Request correction of inaccurate information
• Request deletion of certain personal information
• Request information about how your personal information is used or disclosed
• Withdraw consent where processing is based on consent
• Opt out of certain marketing communications
• Opt out of certain uses of personal information where required by law
• Appeal certain privacy-request decisions where applicable

We will not discriminate against you for exercising privacy rights available under applicable law.

To submit a privacy request, contact us using the information provided below.

We may need to verify your identity before completing certain requests.

Marketing Communications

If you receive promotional email communications from us, you may unsubscribe using the unsubscribe instructions included in the message or by contacting us directly.

We may still send non-promotional communications related to inquiries, services, transactions, or ongoing business relationships.

Third-Party Websites

Our website may contain links to third-party websites or services.

CTG is not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party services you use.

Children’s Privacy

Our website and services are intended for businesses and adults and are not directed to children under 13.

We do not knowingly collect personal information from children under 13. If we learn that such information has been collected, we will take reasonable steps to delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, business practices, technologies, or legal requirements.

When we make material changes, we will update the “Last Updated” date shown at the top of this page.